Client Services, Manager

Short title

Win and grow client relationships

Introduction

You thrive on building strong client relationships and translating business goals into impactful social media strategies? You're equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data? Then this role is for you.

Your tasks

You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting
You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one
You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct
You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track
You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients

Your skills

You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency
You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now
You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure
You are commercially minded and able to identify and develop opportunities within existing accounts
You are solution-oriented, structured, and a reliable partner for both clients and colleagues
You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference

Your application

How much #PULSEPOWER do you have?
If this sounds like you, we’d love to hear from you. You might just be the next member of the #PulseTeam we’re looking for!

About us

We make advertising meaningful.

Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. What we do? We enable brands to win and retain customers on social media, and do all that works for that: influencer marketing, paid social advertising and social media management. By today, we have grown to offices across several countries, and a team of 100+ people, all pursuing that 1 vision. We are thought leaders in our space, and believe in sharing that journey with other people who are ambitious and think big!

As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.